Contact Us 905-932-2253
Contact Us 905-932-2253
HomeJob Description – Residential Cable Technician Specialist

Job Description – Residential Cable Technician Specialist

About the Company

Running Cables is a growing small business that is based out of Oakville ON, Canada. We have a unique design and installation process to provide network cabling for IT professionals and homeowners who value quality and take pride in showcasing their IT racks. Our goal is always to impress our customers with our rack work and to be relational with them during the process. We believe everyone on the team should always be looking for ways to improve. We praise “out of the box” thinking that results in quicker, neater, and smoother work but we do expect that proper protocol be always followed. This is a Team. We look out for each other, and we work hard together. We recognize that family comes first, and our employees are not expected to work on the weekends. If weekend work does come up, then we offer it to those who are interested at 1.5/wage. We are a small company and want to build a great team who are invested in this company’s goal of being #1 in the industry.

Org Chart

Job Description – Residential Cable Technician Specialist

General Overview:

A Residential Cable Technician is responsible for growing the Residential Division by producing exceptional workmanship that demands praise from our customers and followers while staying under project time frames, focus on daily improvement and replicate effective techniques by teaching junior residential techs. Residential work requires and understanding of home construction and being skilled in various fishing techniques. We want our techs to set themselves apart from others in the industry and complete their work with exceptional skill. We operate by projects, and there will be an assigned project(s) to which you will be responsible for the quality, time frame and customer satisfaction. The work includes, pulling cable, mounting cable suspension systems, installing racks, terminations, and rack design.

On an average day, you will be expected to:

  1. Arrive at the office on time to pick up the truck, work order, and materials.
  2. Arrive to the customers place on time.
  3. Speak with the customer to confirm scope and expectations.
  4. Install network cables or fiber.
  5. Communicate challenges or change orders to the project manager.
  6. Exceptional clean up.
  7. Take photos.
  8. Fill out paperwork.
  9. Return the truck, materials, and paperwork to the office.
  10. Always maintaining the truck and tool organization.

What success in this position looks like:

  • Make meaningful connections with the customers.
  • Perform challenging fishes.
  • Ability to install our showcase rack designs with high attention to detail.
  • Exceptional clean up.
  • Take great photos and videos of work so we can share on social media and our website.
  • Come in under the quoted time for the project.

Skills and qualifications:

  • G drivers license
  • Highly skilled at fishing residential walls, brick, and attics.
  • Highly skilled at drywall patching.
  • Can drill outside and seal holes afterwards.
  • Passionate about great rack designs.
  • Good at estimating the remaining time on site.
  • Can describe challenges and change order requests to the customer and project manager.
  • Passionate about daily improvement.
  • Can be assigned projects of low to medium complexity, including managing a team of up to 1-3 people.
  • Can properly plan for a project.
  • Can track the time and materials used on a project.

You need to be willing to:

  1. Work hard.
  2. Work under time restraints .
  3. Work past 5pm if project runs too long.
  4. Work in attics.
  5. Work on ladders.

You will get:

  1. A Running Cables truck that is fully stocked .
  2. Most tools *Some tools required.
  3. Running Cables shirts and a hoodie.
  4. Basic training on your first week *regardless of experience.

MISSION:

Grow the Residential Division by producing exceptional workmanship that demands praise from our customers and followers while staying under project time frames, focus on daily improvement and replicate effective techniques by teaching junior residential techs.

 

OUTCOMES:

  NEEDED OUTCOMES FROM RESIDENTIAL TECHNICIAN
1 RECEIVE REVIEWS AND FEEDBACK FOR EXCEPTIONAL QUALITY:

Performs challenging fishes, installs our showcase rack designs with high attention to detail, and has exceptional clean-up.
2 MAKE MEANINGFUL CONNECTIONS WITH THE CUSTOMERS:

Creates and grows our relationships with our customers by caring about their needs and going the extra mile when possible.
3 IMPROVE TECHNIQUES AND PROCESSES:

Believes that there are always ways to improve. Actively finds new tricks and techniques to perform tasks with greater ease and efficiency.
4 TEACH FUTURE RESIDENTIAL TECHS:

Passes on experience by teaching future technicians how to perform at the same level or greater.
5 DOCUMENT YOUR WORK:

Takes great photos and videos of work so we can share on social media and our website.

 

COMPETENCIES:

  COMPETENCIES
1 ORGANIZATION and PLANNING:

Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
2 CALM UNDER PRESSURE:

Maintains stable performance when under heavy pressure or stress.
3 ATTENTION TO DETAIL:

Does not let important details slip through the cracks or derail a project.
4 FOLLOW-THROUGH ON COMMITMENTS:

Lives up to verbal and written agreements, regardless of personal cost.
5 COMMUNICATION:

Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including e-mail.
6 HONESTY/ INTEGRITY:

Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
7 FLEXIBILITY/ ADAPTABILITY:

Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
8 HIGH STANDARDS:

Expects personal performance and team performance to be nothing short of the best.
9 TEACH:

Able to simplify and explain processes clearly in a way that someone can understand and apply
10 SYSTEMATIC:
Able to simplify tasks into proper structures. Able to communicate, document, and perform with efficient structure.

 

Wage:

$30 – $40 /HR ($64,000 – $84,000 /YR)

Benefits:

After 3 months you will be given an HSA/WSA (health Savings account/ wellness savings account) totaling $1000/yr + rollover

 

Interested in joining the team?

Head over to the HIRING page to apply now.

About the Company

Running Cables is a growing small business that is based out of Oakville ON, Canada. We have a unique design and installation process to provide network cabling for IT professionals and homeowners who value quality and take pride in showcasing their IT racks. Our goal is always to impress our customers with our rack work and to be relational with them during the process. We believe everyone on the team should always be looking for ways to improve. We praise “out of the box” thinking that results in quicker, neater, and smoother work but we do expect that proper protocol be always followed. This is a Team. We look out for each other, and we work hard together. We recognize that family comes first, and our employees are not expected to work on the weekends. If weekend work does come up, then we offer it to those who are interested at 1.5/wage. We are a small company and want to build a great team who are invested in this company’s goal of being #1 in the industry.

Org Chart

Job Description – Residential Cable Technician Specialist

General Overview:

A Residential Cable Technician is responsible for growing the Residential Division by producing exceptional workmanship that demands praise from our customers and followers while staying under project time frames, focus on daily improvement and replicate effective techniques by teaching junior residential techs. Residential work requires and understanding of home construction and being skilled in various fishing techniques. We want our techs to set themselves apart from others in the industry and complete their work with exceptional skill. We operate by projects, and there will be an assigned project(s) to which you will be responsible for the quality, time frame and customer satisfaction. The work includes, pulling cable, mounting cable suspension systems, installing racks, terminations, and rack design.

On an average day, you will be expected to:

  1. Arrive at the office on time to pick up the truck, work order, and materials.
  2. Arrive to the customers place on time.
  3. Speak with the customer to confirm scope and expectations.
  4. Install network cables or fiber.
  5. Communicate challenges or change orders to the project manager.
  6. Exceptional clean up.
  7. Take photos.
  8. Fill out paperwork.
  9. Return the truck, materials, and paperwork to the office.
  10. Always maintaining the truck and tool organization.

What success in this position looks like:

Skills and qualifications:

You need to be willing to:

  1. Work hard.
  2. Work under time restraints .
  3. Work past 5pm if project runs too long.
  4. Work in attics.
  5. Work on ladders.

You will get:

  1. A Running Cables truck that is fully stocked .
  2. Most tools *Some tools required.
  3. Running Cables shirts and a hoodie.
  4. Basic training on your first week *regardless of experience.

MISSION:

Grow the Residential Division by producing exceptional workmanship that demands praise from our customers and followers while staying under project time frames, focus on daily improvement and replicate effective techniques by teaching junior residential techs.

 

OUTCOMES:

  NEEDED OUTCOMES FROM RESIDENTIAL TECHNICIAN
1 RECEIVE REVIEWS AND FEEDBACK FOR EXCEPTIONAL QUALITY:

Performs challenging fishes, installs our showcase rack designs with high attention to detail, and has exceptional clean-up.
2 MAKE MEANINGFUL CONNECTIONS WITH THE CUSTOMERS:

Creates and grows our relationships with our customers by caring about their needs and going the extra mile when possible.
3 IMPROVE TECHNIQUES AND PROCESSES:

Believes that there are always ways to improve. Actively finds new tricks and techniques to perform tasks with greater ease and efficiency.
4 TEACH FUTURE RESIDENTIAL TECHS:

Passes on experience by teaching future technicians how to perform at the same level or greater.
5 DOCUMENT YOUR WORK:

Takes great photos and videos of work so we can share on social media and our website.

 

COMPETENCIES:

  COMPETENCIES
1 ORGANIZATION and PLANNING:

Plans, organizes, schedules, and budgets in an efficient, productive manner. Focuses on key priorities.
2 CALM UNDER PRESSURE:

Maintains stable performance when under heavy pressure or stress.
3 ATTENTION TO DETAIL:

Does not let important details slip through the cracks or derail a project.
4 FOLLOW-THROUGH ON COMMITMENTS:

Lives up to verbal and written agreements, regardless of personal cost.
5 COMMUNICATION:

Speaks and writes clearly and articulately without being overly verbose or talkative. Maintains this standard in all forms of written communication, including e-mail.
6 HONESTY/ INTEGRITY:

Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
7 FLEXIBILITY/ ADAPTABILITY:

Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
8 HIGH STANDARDS:

Expects personal performance and team performance to be nothing short of the best.
9 TEACH:

Able to simplify and explain processes clearly in a way that someone can understand and apply
10 SYSTEMATIC:
Able to simplify tasks into proper structures. Able to communicate, document, and perform with efficient structure.

 

Wage:

$30 – $40 /HR ($64,000 – $84,000 /YR)

Benefits:

After 3 months you will be given an HSA/WSA (health Savings account/ wellness savings account) totaling $1000/yr + rollover

 

Interested in joining the team?

Head over to the HIRING page to apply now.